You can present your e-ticket on your smartphone.
Yes, you may purchase tickets in person at our box office on the first floor of REXKL. However, please check our online schedule before dropping by as some show dates and times may vary.
| Showtimes | Regular | Live Performance |
| Mondays | 10:00 – 16:00 | None |
| Tuesdays – Fridays | 10:00 – 20:00 | 20:00 – 22:00 |
| Weekends & Public Holidays | 10:00 – 14:00 | 14:00 – 22:00 |
Yes, REXPERIENCE offers discounted rates for children, students, senior citizens, and persons with disabilities (OKU). Our ticket prices are as follows:
| Standard Tickets | Regular | Live Performance |
| Adult (aged 19 – 59) | RM60 | RM80 |
| Child (aged 6 and below) | Free | Free |
| Child (aged 7 – 12) | RM30 | RM40 |
| Youth/Student (aged 13 – 18 & student card holders) | RM42 | RM56 |
| Senior & OKU (aged 60 and above & OKU card holders) | RM42 | RM56 |
| Family (2 adults + up to 2 children or youths) | RM150 | RM200 |
| MyKad Tickets | Regular | Live Performance |
| Adult (aged 19 – 59) | RM40 | RM60 |
| Child (aged 6 and below) | Free | Free |
| Child (aged 7 – 12) | RM20 | RM30 |
| Youth/Student (aged 13 – 18 & student card holders) | RM28 | RM42 |
| Senior & OKU (aged 60 and above & OKU card holders) | RM28 | RM42 |
| Family (2 adults + up to 2 children or youths) | RM100 | RM150 |
Yes, children aged 2 – 6 can enjoy REXPERIENCE’s immersive art exhibit for free, but they must be supervised by a parent or legal guardian at all times.
Yes, we do not admit children below 2 years old due to the loud sounds and use of flashing lights.
- Our standard operation hours are from 10:00 AM to 10:00 PM.
However, please be aware that REXPERIENCE hosts private and public events, during which the exhibitions will be closed. - Note that REXPERIENCE reserves the right to change operation hours at any time without prior notice.
To ensure you have the most accurate and up-to-date information regarding our hours and any specific time slots for visiting, we strongly recommend checking our updated opening hours through here. - Our daily showtimes are from 10am to 10pm by the hour except on Monday for maintenance purposes from 10am – 4pm.
No, admission dates and times cannot be changed after tickets have been purchased.
No, tickets are non-refundable and cannot be cancelled.
Yes, transfer of ticket ownership is allowed.
The “Twilight” exhibition lasts one hour and includes three main immersive art shows with interludes in between each presentation.
The difference between the Live Performance and the Regular shows is that the Live Performance show includes a live dancer who will be wearing a special suit with motion detectors which then will capture the dancer’s movements and it will be projected in the art as well during the third exhibit, “Escape”. While the regular show does not include the live dancer.
We accept cash, debit or credit cards, and e-wallets subject to operational conditions.
Yes, you will receive a confirmation email with your receipt along with your tickets.
Yes, any additional fees are already included in REXPERIENCE ticket price.
No, outside food and drinks are not permitted.
No, pets are not permitted.
Yes.
- Any activities that may disturb other audiences are strictly prohibited such as running around the hall, making loud noises, and etc.
- Audiences are not allowed to be on the stage area.
- Do not use the fire exit doors unless during emergencies.
Please be aware that REXPERIENCE features intense visuals, including flashing lights and loud sounds, which may affect those with photosensitive epilepsy or similar conditions.
Viewer discretion is advised.
Once you’re inside the REXPERIENCE art gallery, you can stay for an hour based on your reserved visiting time. However, re-entry is not allowed except for use of the toilet.
If you haven’t received the confirmation email, please contact us at boxoffice@rxpkl.com.
Please arrive 15 minutes before your reserved visiting time. Late same-day entries will be granted on a first-come, first-served basis only for the same show category.